In accordance with the Information Technology (Guidelines for Intermediaries and Digital Media Ethics Code) Rules, 2021 (“IT Rules”), ShareChat is publishing this monthly transparency report for April 2022 to ensure transparency for our users. In this report, we will be sharing detailed information about the legal requests received from law enforcement authorities, the number of user complaints received, removal and takedown action taken as well as ban actions done basis violations of our community guidelines.
1. Law Enforcement Requests
This report includes the number of legal notices received for ShareChat from law enforcement authorities and investigating agencies. Basis the requests, an action is taken in the form of content/account takedown in case there is a violation of our community guidelines and/or user data is shared with the law enforcement authorities, provided correct and complete details of such user accounts are sent to us.
|Law enforcement requests received||Requests where user data was provided||Requests wherein takedown/ban action was taken basis violation of community guidelines|
2. User Complaints Received
This report includes the total number of user complaints received by ShareChat via reporting mechanisms available across the platform, based on different categories as tagged by the users. Our users have the option to report user profiles as well as individual content for violation of our policy standards.
|Total number of user complaints received|
Categories of user complaints received
3. Removal Actions (Takedown)
We take down content basis review of user complaints and violation of our policy standards. We have a reporting mechanism to enable copyright holders to report infringing copyright content on the platform. Such infringing links can be shared for review at copyright.sharechat.com and are taken down within 24 hours.
Takedown basis violation of Community Guidelines
4. Removal Actions (Ban)
Depending on the severity of the violation and the parameters basis which each case has been reviewed, we enforce various bans spread across different time periods. The bans can be enforced in the form of UGC ban (user is unable to post any content on the platform for the specified ban duration), edit profile ban (user is unable to edit any profile attributes for the specified time period) and comment ban (user is banned from commenting on any post on the platform for the specified ban duration). The duration of these bans varies between one day, seven days, 30 days and 360 days. In cases where these guidelines are repeatedly breached, we permanently remove the user’s account for a period of 360 days. In the month of April, we permanently terminated 10,930 user accounts from ShareChat.
|UGC ban||Edit Profile ban||Comment ban|